Goal
Speed up quote handling and free up the sales team
Result
An AI assistant that knows stock levels, pricing, and partner history
Time
1-2 months
The problem
Every quote request meant manually checking availability and prices in the warehouse system, one line item at a time. With only 4 salespeople covering the full volume, that genuinely delayed responses to customers.
The solution
An internal AI chatbot connected live to Wistal's warehouse system, reporting, and invoicing. Salespeople ask directly — no switching between systems.
How it works in practice
A company sends a quote request by email:
- 1. The salesperson pastes the request into the chatbot — no manual re-typing of line items.
- 2. The chatbot checks availability and current pricing directly in the warehouse system.
- 3. If something's out of stock, it immediately suggests where it can be sourced.
- 4. The salesperson gets a ready breakdown and sends the quote to the customer.
Bonus: AI risk reports on trading partners
The same system also generates automatic risk reports on trading partners — credit limit, insolvency risk, and payment history — without manually pulling data from several sources.
Result
Salespeople prepare a quote from a single request in the chatbot, with no calls to the warehouse. Managers get faster visibility into sales, invoicing, and partner risk — without separate reports.